Privacy Policy, Terms & Conditions, Whistleblower Policy - Cargohaus

Privacy Statement

Cargohaus, Inc. Website Privacy Policy

At Cargohaus, Inc., we respect your privacy and are committed to protecting any personal information you choose to share with us. This Privacy Notice explains how we handle information collected through this website, in line with our company’s Data Privacy Policy and the Data Privacy Act of 2012.

This notice applies only to this website and does not cover other platforms or systems managed by Cargohaus, Inc.

1. What Information Do We Collect?

We collect personal data when you use the Contact Us form on our website. This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Selected inquiry category
  • Your message or inquiry

We may also collect basic technical information automatically, such as:

  • IP address
  • Browser type and version
  • Date and time of visit
  • Pages viewed

2. How We Use This Information

We use the information you provide to:

  • Respond to your inquiries or requests
  • Route your message to the appropriate team or department
  • Maintain a record of communication for internal reference
  • Improve our services and website

Automatically collected data may be used to monitor site performance and improve user experience.

3. How We Store and Protect Your Data

We use appropriate technical and organizational measures to keep your personal information secure. This includes:

  • Secure servers and access controls
  • Encryption where applicable
  • Limiting access to authorized personnel only

Your information is stored only as long as needed to fulfill its purpose or to comply with legal and regulatory requirements.

4. Who Has Access to Your Information

  • Authorized Cargohaus personnel handling customer service or inquiries
  • Website support providers under confidentiality obligations

We do not sell or share your data with third parties for marketing purposes.

5. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Be informed about how your data is used
  • Access and request a copy of your data
  • Correct or update inaccurate data
  • Object to or withdraw consent for processing
  • Request deletion of data when no longer needed
  • File a complaint with the National Privacy Commission if needed

7. Contact Us

We may update this notice to reflect legal changes or adjustments in how we handle data. Any changes will be posted on this page with the latest revision date.

6. Changes to This Privacy Notice

If you have any questions or concerns about how your data is handled through this website, you may reach out to:

Data Protection Officer
Cargohaus, Inc.
Cargohaus Building, Brgy. Vitalez, NAIA Complex
Parañaque City, Philippines
Email: dpo_chi@cargohaus.com